Leisure travel case studies: Willie Stewart on staffing

"Don't take your eye of pounds and pence," says Stewart Travel's Willie Stewart.

And he says it with an echo of what Meon Valley Travel's James Beagrie said about business plans. Willie says:

I don't have a great passion for figures and accounts...

How do you get around that? You hire someone good, and that chimes with willie's general staffing tips:

• Hire good people and look after them
• If it costs more to hire someone good, do it - it will pay off in the long run