Thanks to the internet, I can give you a direct link to the findings (pdf), but here are some top-line bits:
- Leisure agents reported a good year, but there's evidence this was down to value rather than volume of sales
- Two thirds memebers see the internet as an opportunity, not a threat
- Half of Advantage members consider themselves 'tech-savvy'
- Niche, luxury and experience are big growth areas for leisure businesses. These play to the strengths of independent agents, Simon points out.
- Business agents expect airline issues and the economy to dominate the next five years
That's not wholly surprising - the survey was conducted before the collapse of XL...

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